Frequently Asked Questions
And Answers!
When are you open?
We are open Monday to Friday 9am – 9pm, Saturday 11am – 9pm. Closed Sundays.
Cut-off for Baked Goods for same day delivery is 5pm.
Last order cut-off for same day is 7-9pm depending on how far away from Abbotsford you are.
How does this work? Like what's the process?
- Place your order online and select your delivery or shipping method.
- We’ll text you as soon as we start processing your order -usually within minutes- to let you know that we have received it, and to confirm your delivery time and availability. We will ask, or answer any questions at this time, or arrange for any special circumstances you may require.
eg: Thank you for your order! We’re processing it now and we will let you know when it’s ready to go.
- Once your order is ready to go, we will let you know a rough ETA.
eg: Your order is ready to go and should arrive between 7 and 8 PM. Thanks Again!
- When you order gets closer, we will let you know an more exact ETA.
eg: Your order is almost there and should arrive at about 7:23 PM. In order to maintain social distancing, please be ready to meet the driver at their vehicle. Thank you.
- You can meet the driver at their vehicle, this is prefered to ensure successful delivery. Or you can have us leave your package somewhere, however; we will not be responsible for the package once it’s dropped off, from theft or otherwise.
- Enjoy and share your experience on Social Media, we want to hear what you think, good or bad, help us be the best! – #FraserBud
Do you deliver to...
We are based out of the central Fraser Valley of BC, and we deliver from North Vancouver to Hope, BC. However our target audience is between Surrey, Maple Ridge and Chilliwack.
Delivery is cheapest in Mission and Abbotsford, and progressively costs a bit more the further out you live. Our rates start at $5 or free for orders over $20, and then go up to the most expensive delivery fee of $15, or free for orders over $200. This rate is charged for parts of Vancouver, and Hope.
Beyond that, we use Canada Post to ship to all of Canada! Next Day to most of BC, and Two Day to the majority of Canada. See Canada Post XpressPost FAQ for more information. XpressPost shipping is free for orders over $200 too!
What payment methods do you accept?
INTERAC e-Transfer is prefered, and it’s currently the only option for orders that are shipped with Canada Post.
Cash is accepted on locally delivered orders. However; due to current health concerns, please consider sending an e-Transfer instead.
Crypto Currency is now accepted!
What are your delivery zones and rates?
Our zones start in Mission, Abbotsford, and progress outwards, both East and West to Hope & North Vancouver.
Zones are based on Postal Codes, so if your postal code isn’t being caught in the right zone, just let us know! Because there are so many postal codes, it’s hard to ensure we got them all covered. Also, if you are financially unable to cover the delivery charge for your address, ask if we can work out a deal! We’re always willing to work with you to ensure your satisfaction and happiness!
Zone 1 – Mission & Abbotsford: Free Delivery
Zone 2 – Rural Mission & Abbotsford: $5 delivery fee, or free for orders over $75
Zone 3 – Langley East & Chilliwack West: $10 delivery fee, or free for orders over $100
Zone 4 – Harrison, Surrey, Coquitlam, Burnaby: $15 delivery fee, or free for orders over $150
Zone 5 – North Vancouver, Richmond, Hope: $15 delivery fee, or free for orders over $200
British Columbia: Calculated Canada Post shipping rates, or free XpressPost – Next Day shipping for orders over $200
Outside British Columbia, Canada Wide: Calculated Canada Post shipping rates, or free XpressPost – Two-Day shipping for orders over $200
Do you have a store I can visit?
Unfortunately, No. And with Covid, etc. It probably will not happen any time soon.
Thank you for understanding, and just let us know how we can try and bring the store experience to you! Contact Us
Do you have a rewards or referral program?
Yes We Do BOTH!
We’ve partnered with Gratisfaction by AppsMav to provide a solid, reliable referral and rewards program.
You can earn credits in so many ways, and 100 Credits is worth $1.00!
Just by signing up you get 500 credits instantly, and by sharing your experience on Social Media, you can earn like $20 for doing almost nothing!!
Plus, you will get 2.5% of all your purchases from us back as credit for next time!
Add your birthday to your profile for 100 credits, and we will hook you up huge on your next birthday!
Follow us on various social media platforms, like and share us! And receive 250 credits for each platform! Instagram, Facebook, Twitter, LinkedIn and more!
Share this awesome store with your friends and followers!! Look in your email for your referral link, share it with your friends to give them 10% off their first order, and you will earn 2.5% of their purchase!
Look for the “Present” Icon floating on the side of our site, or Click Here for more information!!
